Skip to Content
Streetsblog California home
Streetsblog California home
Log In
Public Transportation

Five Things People Want From Transit as They Grow Older

Photo: TransitCenter

America is aging -- by 2030, 20 percent of the population will be 65 or older, up from 14 percent today. It's a demographic shift with big implications for urban transportation. Older Americans drive less but still want to get out and experience their cities.

In a new briefing paper based on extensive surveys, TransitCenter shares recommendations to better serve America's aging population [PDF]. Here are five takeaways for transit agencies and cities to help people age in place by providing transit service that meets their needs.

The basics of good service still matter

First, it's important to understand that some things don't change as people get older. Access to frequent, reliable service is the top priority for transit riders 65 and older, according to a TransitCenter survey, the same as it is for younger riders. Transit agencies have to start with the basics of good service.

Comfortable waiting areas and vehicles

What older riders do prioritize more than younger riders is comfortable waiting environments and vehicles. In a 2016 TransitCenter survey, seniors said they wanted bus stop shelters nearly as much as more frequent service. Shorter walks to stops and stations, fewer stairs to climb, and smoother rides will increase seniors' comfort using transit.

Walkability and accessibility

Walking is the most common way for all riders, including seniors, to access transit. The less strenuous the walk to transit, the more seniors will ride. Transit agencies have to coordinate with cities to create good walking environments around transit, and to concentrate development along transit corridors to keep service within easy walking distance of where people go.

TransitCenter says transit agencies should place special focus on meeting the standards in the 1990 Americans with Disabilities Act. Some agencies remain far behind on accessibility. In New York, for instance, 362 of 472 subway stations do not meet ADA requirements.

Make paratransit efficient and convenient

A higher proportion of riders older than 65 rely on paratransit, point-to-point services for people with physical impairments. But paratransit tends to be expensive to administer and still inconvenient for riders.

Increasing reliance on paratransit could strain transit agencies' already tight budgets. The average door-to-door paratransit trip costs $29.30 to provide, compared to $8.15 for a fixed-route trip on a bus or train. Even so, the waits for passengers can be extensive, requiring 24-hour advance booking.

But there's a lot agencies can do to make paratransit services more efficient and rider-friendly. TransitCenter recommends linking paratransit to fixed route service where possible, for example. A paratransit van might take a rider from his or her home to a nearby train station instead of the final destination, provided that station is accessible. This kind of coordination can cut costs in half compared full point-to-point service. Houston, Pittsburgh, and Vancouver have all moved toward this model.

Increase nighttime and weekend service

Transit providers that offer more off-peak service will be more convenient for an older population not as bound to 9-5 commutes. Chart: TransitCenter
Off-peak service is more important to an older population not as bound to rush hour commutes. Chart: TransitCenter
false

People ages 65 and up are less likely than younger people to use transit for commuting, naturally. So service that runs frequently all day, not just during rush hours, is especially important to them. Of course, TransitCenter notes, expanding frequent service to midday, nights, and weekends will boost ridership not only among older people, but the general population as well.

Stay in touch

Sign up for our free newsletter

More from Streetsblog California

Advocates Share What It Takes to Fight Highway Expansions in Court 

What does it take to sue your state DOT? Time, money, the right partners, and a little creativity, a recent survey of activists found.

July 19, 2024

Friday Video: Paris Does it Again

Come for the bike-friendly streets, but stay for adopt-a-tree program and all the car-free school roadways.

July 19, 2024

Neighbors Want a BART Stop in San Antonio

It's one of the most densely populated parts of the Bay Area. BART goes right through it. So why not stop there?

July 19, 2024

Friday’s Headlines

Rep. Waters hates the people mover; SacRT's new transportation hub; Lessons learned from a long bike ride; More

July 19, 2024

The Active Transportation Program Has to Strategize About its Severely Reduced Funding

Funding for Cycle 7 of the Active Transportation Program is less than $200 million, and already there have been requests for fifteen times the amount of available funding

July 18, 2024
See all posts