Skip to Content
Streetsblog California home
Streetsblog California home
Log In
Streetsblog SF

Can Ride-Hailing Apps Become More Like Buses and Less Like Taxis?

A big part of reducing car traffic involves using cars more efficiently. Ride-hailing services like Uber and Lyft are supposedly assisting in this transition by making car ownership less necessary. But even though both companies operate carpool-type services, most of their business still comes from single passenger trips.

Ride-hailing App Via is designed to ferry multiple passengers for less than an Uber fare. Photo: Via
Ride-hailing service Via takes multiple passengers who each pay a $5 fare. Photo: Via/Cap'n Transit

Other ride-hailing companies are all about shared trips. Network blog Cap'n Transit has an assessment of one of these services, Via, which operates in Manhattan and parts of Chicago. For a $5 fare, Via takes multiple passengers headed in the same direction:

Via is much more like a bus than a taxi. Twice I've gotten sedans, but the Via-cles are usually SUVs. I've had at least one trip with three other people, meaning I had to sit in the third row of one of those Suburbans or Navigators or Explorers. Since those aren't really made for people getting in and out frequently, I'm wondering how soon Via is going to start running vans big enough to stand up in.

A number of people have objected to Uber and Lyft because of the “gig economy” arrangements they have with their drivers. Of course, they’re not much worse than the taxi medallion owners in that regard. But on one recent Via trip the driver was chatting with us, and he said that Via drivers are all paid by the hour, possibly even full time. If that is correct, it sounds like a much better deal for them than just about any other taxi arrangement.

As I’ve said before, Uber and Lyft are a huge improvement over the way we did taxis up to a few years ago, but in their current incarnations they won’t do much to help the transit capacity crunch we’re feeling in cities like New York. The Via model is much more promising, and the more Uber and Lyft act on those lines, like with Uberhop, the more helpful they will be in relieving our capacity constraints.

Elsewhere on the Network today: MZ Strategies looks at some reasons why American transit lags behind other countries. Bike Walk Lee has details about a road diet on an important southwest Florida corridor. And Green City Blue Lake takes a close look at Greater Cleveland RTA's finances in light of looming fare hikes and service cuts.

Stay in touch

Sign up for our free newsletter

More from Streetsblog California

Eyes on the Street: Caltrans Protected Bikeway Near SD Freeway

Caltrans is the white hat. It's San Diego that messed up.

March 27, 2026

The Week in Short Videos

CTC Loves Highways, Streets for All Loves High-Speed Rail, and Streetsblog Loves Long Beach!

Friday’s Headlines

Sales taxes, rail extensions, bike lanes, and more...

March 27, 2026

Friday Video: Five Bike Advocacy Mistakes You Don’t Even Know You’re Making

For one thing, make sure that political leaders who say "no" to livable streets experience consequences for their decisions.

March 26, 2026

Metro Board Unanimously Advances K Line North Light Rail Extension

Mayor Bass backed off of her push for indefinite delays requested by some mid-city residents opposed to tunneling under their homes.

March 26, 2026

Transit Agencies Mark Progress as Ballot Efforts Intensify

Help gather signatures for the funding measures during this weekend's demonstrations.

March 26, 2026
See all posts