Skip to Content
Streetsblog California home
Streetsblog California home
Log In
Streetsblog SF

Can Ride-Hailing Apps Become More Like Buses and Less Like Taxis?

A big part of reducing car traffic involves using cars more efficiently. Ride-hailing services like Uber and Lyft are supposedly assisting in this transition by making car ownership less necessary. But even though both companies operate carpool-type services, most of their business still comes from single passenger trips.

Ride-hailing App Via is designed to ferry multiple passengers for less than an Uber fare. Photo: Via
Ride-hailing service Via takes multiple passengers who each pay a $5 fare. Photo: Via/Cap'n Transit

Other ride-hailing companies are all about shared trips. Network blog Cap'n Transit has an assessment of one of these services, Via, which operates in Manhattan and parts of Chicago. For a $5 fare, Via takes multiple passengers headed in the same direction:

Via is much more like a bus than a taxi. Twice I've gotten sedans, but the Via-cles are usually SUVs. I've had at least one trip with three other people, meaning I had to sit in the third row of one of those Suburbans or Navigators or Explorers. Since those aren't really made for people getting in and out frequently, I'm wondering how soon Via is going to start running vans big enough to stand up in.

A number of people have objected to Uber and Lyft because of the “gig economy” arrangements they have with their drivers. Of course, they’re not much worse than the taxi medallion owners in that regard. But on one recent Via trip the driver was chatting with us, and he said that Via drivers are all paid by the hour, possibly even full time. If that is correct, it sounds like a much better deal for them than just about any other taxi arrangement.

As I’ve said before, Uber and Lyft are a huge improvement over the way we did taxis up to a few years ago, but in their current incarnations they won’t do much to help the transit capacity crunch we’re feeling in cities like New York. The Via model is much more promising, and the more Uber and Lyft act on those lines, like with Uberhop, the more helpful they will be in relieving our capacity constraints.

Elsewhere on the Network today: MZ Strategies looks at some reasons why American transit lags behind other countries. Bike Walk Lee has details about a road diet on an important southwest Florida corridor. And Green City Blue Lake takes a close look at Greater Cleveland RTA's finances in light of looming fare hikes and service cuts.

Stay in touch

Sign up for our free newsletter

More from Streetsblog California

The Week in Short Video

Protests, Equity, High-Speed Rail, and...bungees?

February 6, 2026

Santa Monica/West L.A. Leaders Urge Caltrans to Build “Ohio to Ohio” Bike Link With Santa Monica Boulevard Rehab

While Westside officials are pushing Caltrans to add some needed bike infrastructure, their logic contradicts the City of L.A.'s efforts to dodge implementing Measure HLA.

February 6, 2026

Friday’s Headlines

Transit fiscal cliffs, transit to parks, Waymos and more...

February 6, 2026

Monterey Park to Draft Ballot Measure Banning Data Centers

After two months of heavy pushback from the community, elected officials now appear to have a united front against data center developers, and an imminent lawsuit from one of them.

February 6, 2026

Government by AI? Trump Administration Plans to Write Regulations Using Artificial Intelligence

The Transportation Department, which oversees the safety of airplanes, cars and pipelines, plans to use Google Gemini to draft new regulations. “We don’t need the perfect rule,” said DOT’s top lawyer. “We want good enough.”

February 5, 2026

Alameda Gets Award for its Bike Infrastructure

The staff at the city of Alameda has been working diligently for years on protected infrastructure. Now that work is getting national attention.

February 5, 2026
See all posts