Skip to Content
Streetsblog California home
Streetsblog California home
Log In
Autonomous/Automated Vehicles

How Uber’s Self-Driving System Failed to Brake and Avoid Killing Elaine Herzberg

The self-driving system detected Elaine Herzberg six seconds before impact, but Uber had tuned the emergency braking feature to be too insensitive to respond in time. Image: NTSB

The National Transportation Safety Board is out with a preliminary report into how an Uber car in self-driving mode struck and killed Elaine Herzberg in Tempe, Arizona, this March. The report doesn't assign culpability for the crash but it points to deficiencies in Uber's self-driving car tests.

Uber's vehicle used Volvo software to detect external objects. Six seconds before striking Herzberg, the system detected her but didn't identify her as a person. The car was traveling at 43 mph.

The system determined 1.3 seconds before the crash that emergency braking would be needed to avert a collision. But the vehicle did not respond, striking Herzberg at 39 mph.

NTSB writes:

According to Uber, emergency braking maneuvers are not enabled while the vehicle is under computer control, to reduce the potential for erratic vehicle behavior. The vehicle operator is relied on to intervene and take action. The system is not designed to alert the operator.

Amir Efrati at The Information cites two anonymous sources at Uber who say the company "tuned" its emergency brake system to be less sensitive to unidentified objects.

Arstechnica's Timothy Lee explains the company's rationale:

The more cautiously a car's software is programmed, the more often it will slam on its brakes unnecessarily. That will produce a safer ride but also one that's not as comfortable for passengers.

Uber was in a rush to meet an internal goal of offering rides in self-driving cars to paying passengers in Arizona by the end of the year, Lee reports.

The NTSB report absolves the back-up driver, who glanced away from the road before the collision. She told investigators she was not distracted by a device but was looking at the self-driving system interface.

The report also uses some victim-blaming language. The NTSB notes that Herzberg had methamphetamine and marijuana in her system, points out she was crossing 360 feet away from the closest crosswalk, and says she "was dressed in dark clothing and that the bicycle did not have any side reflectors."

The agency is still compiling evidence for a final report and has not assigned culpability to any party.

Yesterday, Uber announced it is suspending operations permanently in Arizona, perhaps in anticipation of the release of the NTSB report. The company, however, has not abandoned its tests of self-driving cars in Pittsburgh and San Francisco.

Stay in touch

Sign up for our free newsletter

More from Streetsblog California

The Week in Short Video

Rain gardens, bikes on trains, Uber on the ballot, Changes at CA High-Speed Rail, and reactions to ICE.

January 9, 2026

SGV Connect 145: Phoenix Tso of L.A. Public Press and the Altadena Fires

Struggles are plenty: insurance claims, fire remediation, lost income, lost neighbors and customers, and real estate development.

January 9, 2026

Friday’s Headlines

State of the state, ICE, and over a dozen headlines from up and down the state.

January 9, 2026

Confirmed: Non-Driving Infrastructure Creates ‘Induced Demand,’ Too

Widening a highway to cure congestion is like losing weight by buying bigger pants — but thanks to the same principle of "induced demand," adding bike paths and train lines to cure climate actually works.

January 8, 2026

Supervisor Wong Writes Legislation to Kill Sunset Dunes

District 4's new supervisor finally met with Sunset Dunes advocates the night before formally presenting legislation to put a new referendum on the ballot to destroy the park.

January 8, 2026
See all posts