Skip to Content
Streetsblog California home
Streetsblog California home
Log In
Public Transportation

An All-Too-Rare Idea to Improve Transit: Put People Who Ride Transit in Charge

Photo: Radical Bender/Wikimedia Commons

It's hard to improve transit service if the people who oversee transit policy don't know what makes for good service. And yet, agency boards are often dominated by political hacks with little or no transit expertise -- many don't even know what it's like to ride the transit systems they oversee.

Dallas is trying something different. To shake things up at DART, the Dallas City Council is appointing a new slate of board members. Long-time board members are being replaced with regular riders, transit advocates, and people with real transit policy expertise.

The editorial board of the Dallas Morning News says the changes are likely to bring about real benefits for riders:

The Dallas City Council's house-cleaning of DART representatives this week signals a wise pivot to what matters most: Ensuring that the regional transit agency lures new customers and does right by those who rely on its service, yet too often are let down.

The newcomers named on Wednesday are formidable choices, based on their credentials and interviews earlier this month. All of them are frequent Dallas Area Rapid Transit users, and each showed an understanding of the agency as well as the shortcomings that consistently bedevil Dallas residents who must depend 24-7 on the system.

The appointees' answers reflect fresh, practical ideas for improvements, while long-time board members voiced a relatively hands-off approach to DART accountability.

A key priority for the new board members, reports Brandon Formby at the Texas Tribune, is to focus on improving bus service in the central city instead of far-flung rail expansions.

More recommended reading today: The New Jersey Bike and Walk Coalition says a new law will require drivers ed courses to teach students how to drive safely around cyclists and pedestrians. And Systemic Failure offers another example of foreign railcar manufacturers struggling to adhere to America's bizarre, outdated safety standards.

Stay in touch

Sign up for our free newsletter

More from Streetsblog California

StreetSmart 14.1 – What to look for from the 2026 Legislature

Our first nearly-comprehensive look at what is, and isn't, moving.

March 4, 2026

Wednesday’s Headlines

Is there more news happening these days, or am I getting better at finding it?

March 4, 2026

Three Theories About Why U.S. Car Crash Deaths Are Plummeting

Car crash deaths are down by 12 percent, a top group estimates — but why?

March 4, 2026

Dear Trump: the Future Belongs to the Efficient

Trump abandoned climate protection goals claiming that cheap fossil fuel helps consumers and the economy. A mobility-focused analysis shows that he is wrong: resource efficiency is the key to health, economic success and happiness.

March 3, 2026

New Draft CA High-Speed Rail Business Plan is LESS Costly than the 2022 Plan

Want a chance to really weigh-in on CAHSRA planning? Here's your once-every-four-years-chance.

March 3, 2026

Call to Action: Family Demands Justice for the Four Lives Taken at West Portal

The relatives of the family killed two years ago in West Portal by a reckless driver want the travesty to stop.

March 3, 2026
See all posts