Skip to Content
Streetsblog California home
Streetsblog California home
Log In
Public Transportation

An All-Too-Rare Idea to Improve Transit: Put People Who Ride Transit in Charge

Photo: Radical Bender/Wikimedia Commons

It's hard to improve transit service if the people who oversee transit policy don't know what makes for good service. And yet, agency boards are often dominated by political hacks with little or no transit expertise -- many don't even know what it's like to ride the transit systems they oversee.

Dallas is trying something different. To shake things up at DART, the Dallas City Council is appointing a new slate of board members. Long-time board members are being replaced with regular riders, transit advocates, and people with real transit policy expertise.

The editorial board of the Dallas Morning News says the changes are likely to bring about real benefits for riders:

The Dallas City Council's house-cleaning of DART representatives this week signals a wise pivot to what matters most: Ensuring that the regional transit agency lures new customers and does right by those who rely on its service, yet too often are let down.

The newcomers named on Wednesday are formidable choices, based on their credentials and interviews earlier this month. All of them are frequent Dallas Area Rapid Transit users, and each showed an understanding of the agency as well as the shortcomings that consistently bedevil Dallas residents who must depend 24-7 on the system.

The appointees' answers reflect fresh, practical ideas for improvements, while long-time board members voiced a relatively hands-off approach to DART accountability.

A key priority for the new board members, reports Brandon Formby at the Texas Tribune, is to focus on improving bus service in the central city instead of far-flung rail expansions.

More recommended reading today: The New Jersey Bike and Walk Coalition says a new law will require drivers ed courses to teach students how to drive safely around cyclists and pedestrians. And Systemic Failure offers another example of foreign railcar manufacturers struggling to adhere to America's bizarre, outdated safety standards.

Stay in touch

Sign up for our free newsletter

More from Streetsblog California

Thursday’s Headlines

New bike lanes, new Coaster service, and more Vision Zero follies.

February 12, 2026

Talking Headways Podcast: Concrete Doesn’t Spend Money, People Do

Dr. Lawrence Frank shows how the decisions we make about the built environment are a symbol of why the world is so f'd up. A very special edition of Talking Headways.

February 12, 2026

Why Does Trump Wants To Punish Cities For Free Buses?

Hint: it's probably not to make anyone's transportation network better!

February 11, 2026

Eyes on the Street: Shrinking the Gap Between Fruitvale BART and the Cross-Alameda Trail

But there will remain a safety gap on the Fruitvale Avenue bridge.

February 11, 2026

L.A. Seeks Input on Proposed Speed Camera Locations

L.A. is planning 125 speed camera systems citywide - location criteria includes histories of speeding/crashes/racing, areas with concentrated vulnerable populations, etc.

February 11, 2026
See all posts